Our goal is for you to be delighted with your Perkl-Light. While most people do just fine using the included DVDs to learn about their Perkl-Lights, some people need a little extra assistance to unlock the magic of their Perkl-Light. Our return policy is designed to support you!

You may return your Perkl-Light within 30 days for a full refund of purchase price, subject to the following:

• To avoid a restocking fee, you must call us and ask for assistance with your Perkl-Light prior to the return, within 30 days of the purchase. We can be reached at 303-684-9810. When you call, we will do our best to understand the nature of your dissatisfaction and provide coaching if appropriate. If you are still unsatisfied after coaching, we will give you an authorization and make the refund upon receipt of your returned Perkl-Light. The refund will include your original purchase price plus taxes on your original invoice. Shipping charges on your original invoice will not be refunded. (This will generally not matter to you because in most cases we ship free, but invoiced shipping charges, e.g. for overnight shipping will not be refunded.) If you do not call to ask for assistance and obtain an authorization prior to returning your Perkl-Light, your purchase price will be refunded less a 10% restocking fee. Once again, this is to support you by encouraging you to call for assistance if needed.
• You are responsible for return shipping. We recommend insurance/tracking for your return shipping, as we are only responsible for a refund on items we receive.

Even if you are among the vast majority that are happy with their Perkl-Lights, you are always welcome to call with questions. We may have suggestions to help you enjoy your Perkl-Light even more!